One of the reasons we changed our name was to more appropriately reflect the type of services that we deliver - thus the name AdvoCare Health Services. A number of our staff have been with us many, many years - some since 1991 - so we drew on their immense experience to choose an appropriate monogram. After discussion about this with our staff, one of our nurses presented AdvoCare. When she did her presentation, she noted that the ADVO part indicates that we are here to Advocate on behalf of clients, staff and our community. The CARE portion truly reflects the heart of our agency the vocation of CARING. She noted that these two components are absolutely critical. Equipped with this outstanding name, we developed our Vision and Mission Statements that will serve us well for many years:
Mission Statement:
AdvoCare Health Services takes "PRIDE IN CARING"
for the residents we support, our partners, employees and the community we serve.
Core Values:
- We honour residents' choice and right to self-determination through the provision of client focused care, support servicees and recreation programs
- We support Residents' to pursue interests and participate in social and recreational activities. These activities serve to enhance ones dignity and support independence while encouraging continued involvement within our community
- We strive to maintain a culture of safety in all that we do, while honouring Residents' autonomy
- We support work environments that attract and retain staff members who share our committment for care excellence and for a respectful, dynamic work places
- We support lifelong learning in all disciplines. We take pride in the development and sharing of leading health care practices
- We maintain an awareness of ethical dilemmas and resolutions as they realte to emerging social, cultural and clinical considerations
- We are committed to promoting and maintaining optimal health and wellness for our residents and employees
- We celebrate diversity
- We realize significant synergies as a result of positive collaboration within our departments, and with our communities and partnerships
- We recognize the intrinsic values in balancing goals with strategic growth
- AdvoCare is recognized for its ability to integrate the values, policies and processes shared by its contract partners, health authorities and accreditation stakeholders